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Customer Service & Planning

Exceeding customer expectations through flawless operations

We know supply chain management and just-in-time deliveries can be quite complex, but our dedicated and experienced planners and account managers make it seem easy.
With more than 800 jobs a day, 18,850 tank containers, 6,700 dry bulk containers, 400 tank trailers and 530 trucks, our planners rise to the challenge and assign the right mode of transport (truck, train, ship) on a daily basis. OK, with a bit help from our innovative planning systems.Our planners have an excellent relationship with our drivers and work closely with the Maintenance & Repair and account management teams across the globe to make sure we deliver on-time-in-full (OTIF) over and over again.
The account managers take care of all operational contacts and administration (from order to invoice) and have a strong focus on operational excellence. Customer satisfaction is a matter of everyone in our organization, not only commerce. Do you like a challenge and thrive in operations? Check out our vacancies and join the team.

Take a look at our vacancies